Privacy Policy
Effective Date: 01 May 2025
Welcome to CPE IFRAC (accessible at cpe.ifrac.com.my). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the site.
1. Information We Collect
When you use CPE IFRAC, we may collect the following types of information:
Personal Information: such as your name, email address, phone number, professional license numbers, and billing information.
Account Information: including login credentials, course enrollments, and progress tracking.
Usage Data: such as your IP address, browser type, access times, pages visited, and referring website addresses.
Cookies and Tracking Technologies: to enhance your experience on our website.
2. How We Use Your Information
We use the information we collect to:
Register and manage your account.
Provide access to CPE courses, certificates, and learning materials.
Communicate with you about your account, updates, promotions, and customer support.
Monitor and improve our website and services.
Ensure compliance with regulatory and accreditation requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with:
Service Providers: who perform services for us (e.g., payment processing, hosting, customer support).
Regulatory Authorities: if required to verify your CPE compliance.
Legal Obligations: to comply with laws, regulations, or legal processes.
All third parties are bound by confidentiality obligations and data protection laws.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Object to or restrict certain types of processing.
Withdraw consent where processing is based on consent.
You can exercise these rights by contacting us (see Section 8).
6. Cookies
We use cookies to enhance your browsing experience.
You can set your browser to refuse all or some cookies or to alert you when cookies are being sent.
If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or the content of those sites. We encourage you to read their privacy policies.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:
CPE IFRAC
Email: info@ifrac.com.my
Website: https://cpe.ifrac.com.my
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we do, we will update the “Effective Date” at the top of this page.
We encourage you to review this page periodically for the latest information on our privacy practices.